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Rapid-Cycle Process Reduces Patient Call Bell Use, Improves Patient Satisfaction, and Anticipates Patient's Needs

Torres, Susan M. MSN, RN, BC

Journal of Nursing Administration: November 2007 - Volume 37 - Issue 11 - p 480-482
doi: 10.1097/01.NNA.0000295609.94699.76
Departments: Process Improvements

Author Affiliations: Nurse Specialist, Professional Nursing Practice Division, Lee Memorial Health System, Fort Myers, Florida; Former: Process Specialist, Meridian Health, Ann May Center for Nursing, Neptune, New Jersey.

Correspondence: Lee Memorial Health System, 2776 Cleveland Avenue, Fort Myers, FL 33901 (susan.torres@leememorial.org).

© 2007 Lippincott Williams & Wilkins, Inc.