Oehlert, Julie Kennedy DNP, RN; Montana-Rhodes, Lou DNP, MSN, RN; Hill, Kevin N. MBA, CPXP; Maldonado, Julio BA, CMI; Bishop, Brandon MHA; Wei, Holly PhD, RN, CPN, NEA-BC, FAAN
Author Affiliations: Chief Experience Officer (Dr Oehlert); Vice President of Experience Operations (Dr Montana-Rhodes); Director of Analytics (Hill), Office of Experience; Director of Hospitality and Language Accesses Services (Maldonado); and Manager of Hospitality (Bishop), Vidant Health, Greenville, North Carolina; and Professor and Associate Dean for Research and Scholarship (Dr Wei), East Tennessee State University College of Nursing, Johnson City, Tennessee.
The authors declare no conflicts of interest.
Correspondence: Dr Wei, East Tennessee State University College of Nursing, Johnson City, TN ([email protected]).
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