Dempsey, Christina DNP, MBA, RN, CNOR, CENP, FAAN; Batten, Peter MSc
Author Affiliation: Chief Nursing Officer Emerita (Dr Dempsey) and Data Scientist (Mr Batten), Press Ganey Associates, South Bend, Indiana.
The authors declare no conflicts of interest.
Correspondence: Dr Dempsey, Press Ganey Associates, 404 Columbia Place, South Bend, IN 46601 ([email protected]).
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