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The DAISY Award

A Patient-Family Perspective of Compassionate and Extraordinary Care

Sweeney, Cynthia Divens MSN, RN, CNOR, NEA-BC

JONA: The Journal of Nursing Administration: September 2017 - Volume 47 - Issue 9 - p 415–417
doi: 10.1097/NNA.0000000000000506
Departments: Spotlight on Clinical Care

What does it mean to patients and families to recognize the extraordinary and compassionate care provided by amazing nurses? The triple aim framework of the Institute for Healthcare Improvement includes the patient/family experience as 1 of the 3 targets contributing to better healthcare outcomes. In this column, the perspective of recognizing “their” nurse with The DAISY Award will be shared by a patient’s family.

Author Affiliation: Executive Director, The DAISY Foundation, Glen Ellen, California.

The authors declare no conflicts of interest.

Correspondence: Ms Sweeney, The DAISY Foundation, 276 Providence Rd, Annapolis, MD 21409 (

Copyright © 2017 Wolters Kluwer Health, Inc. All rights reserved.