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Creating a Culture of Success: Using the Magnet Recognition Program® as a Framework to Engage Nurses in an Australian Healthcare Facility

Moss, Sandra MHlthSc, RN; Mitchell, Marion PhD, RN; Casey, Veronica MNurs, RN

JONA: The Journal of Nursing Administration: February 2017 - Volume 47 - Issue 2 - p 116–122
doi: 10.1097/NNA.0000000000000450

An organizational culture that reflects distrust, fear of reprisal, reluctance to challenge the status quo, acceptance of poor practice, denial, and lack of accountability creates significant issues in healthcare in relation to employee retention, burnout, organizational commitment, and patient safety. Changing culture is one of the most challenging endeavors an organization will encounter. We highlight that the Magnet Recognition Program® can be implemented as an organizational intervention to positively impact on nursing workplace culture in an international healthcare facility.

Author Affiliations: Nursing Director, Princess Alexandra Hospital (Ms Moss); Associate Professor of Critical Care Nursing, School of Nursing and Midwifery, Griffith University, Menzies Health Institute Queensland, Griffith Health Institute, Griffith University, and Princess Alexandra Hospital (Dr Mitchell); and Executive Director of Nursing and Midwifery Services, Metro South Hospital and Health Service, Princess Alexandra Hospital (Ms Casey), Brisbane, Queensland, Australia.

The authors declare no conflicts of interest.

Correspondence: Ms Moss, MHlthSc, RN, Princess Alexandra Hospital, Ipswich Rd, Woolloongabba, Brisbane 4102, Australia (

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