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Providing Professionally Meaningful Recognition to Enhance Frontline Engagement

Zwickel, Karen BA; Koppel, Jenna BA; Katz, Marie MPH; Virkstis, Katherine ND; Rothenberger, Sarah AB; Boston-Fleischhauer, Carol JD, MS, BSN, RN

JONA: The Journal of Nursing Administration: July/August 2016 - Volume 46 - Issue 7/8 - p 355–356
doi: 10.1097/NNA.0000000000000357
Departments: Spotlight on Engagement

To achieve transformation in care delivery, frontline nursing staff must be committed to their organization’s mission, engaged in their work, and capable of delivering high-quality care. However, data from Advisory Board Survey Solutions show that, when compared with other frontline staff, nurses are the least engaged and most disengaged. In this article, the authors describe strategies for addressing a top opportunity for improving nurse engagement—ensuring nurses feel meaningfully recognized for their professional impact.

Author Affiliations: Nursing Executive Center (Mss Zwickel, Koppel, and Katz and Dr Virkstis) and Advisory Board Survey Solutions (Ms Rothenberger), Research and Insights (Ms Boston-Fleischhauer), Washington, DC.

The authors declare no conflicts of interest.

Correspondence: Ms Koppel, Nursing Executive Center, The Advisory Board Company, 2445 M St NW, Washington, DC 20037 (

Copyright © 2016 Wolters Kluwer Health, Inc. All rights reserved.