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Patient and Family Engagement Summit: Needed Changes in Clinical Practice

Swartwout, Ellen PhD, RN, NEA-BC; Drenkard, Karen PhD, RN, NEA-BC, FAAN; McGuinn, Kathy MSN, RN, CPHQ; Grant, Susan MS, RN, NEA-BC, FAAN; El-Zein, Ashley MPH, BA

JONA: The Journal of Nursing Administration: March 2016 - Volume 46 - Issue 3 - p S11–S18
doi: 10.1097/NNA.0000000000000317

Patient and family engagement is a strategy to enhance healthcare outcomes through strong clinician-patient partnerships. A new care delivery process, in which the patient is the driver of the healthcare team, is required to achieve optimal health. A summit partially funded by a seed grant from the Robert Wood Johnson Executive Nurse Fellow Alumni Foundation was held with interprofessional colleagues and patient representatives to identify needed clinical competencies and future practice changes. Recommended shifts in the care delivery process included a focus on patient strengths, including the patient as a valued team member, doing care “with me” and not “to me,” and considering all entities or providers including the patient, as equal partners.

Author affiliations: Vice President, Research & Analytics (Dr Swartwout), and Senior Vice President, Chief Clinical Officer, Chief Nurse (Dr Drenkard), O’Neil Center, GetWellNetwork, Bethesda, Maryland; Director of Special Projects (Ms McGuinn), American Association of Colleges of Nursing, Washington, DC; Executive Vice President, Chief Nursing Officer (former Chief Nurse Executive, Emory Healthcare) (Ms Grant), Beaumont Health, Dearborn, Michigan; Research Consultant (Ms El-Zein), O’Neil Center, GetWellNetwork, Bethesda, Maryland.

Seed grant funding for this project received from the Robert Wood Johnson Executive Nurse Fellow Alumni Foundation.

The authors declare no conflicts of interest.

Correspondence: Dr Swartwout, O’Neil Center, GetWellNetwork, 7700 Old Georgetown Rd, Bethesda, Maryland, 20814 (

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