Transformation of care delivery requires rethinking the relationship between the person and clinician. The model described provides a process to more fully engage patients in their care. Five encounters include assessing capacity for engagement, exchanging information and choices, planning, determining interventions, and evaluating the effectiveness of engagement interventions. Created by researchers and validated by experts, implications for practice, education, and policy are explored.
Author Affiliations: Senior Vice President/Chief Clinical Officer and Chief Nurse (Dr Drenkard), Vice President/Research & Analytics (Dr Swartwout), Nurse Consultant (Ms Deyo), and Founder and Chief Executive Officer (Mr O’Neil), GetWelllNetwork, O’Neil Center, Bethesda, Maryland.
The authors declare no conflicts of interest.
Correspondence: Dr Drenkard, GetWellNetwork, 7700 Old Georgetown Rd, 4th Fl, Bethesda, MD 20814 (firstname.lastname@example.org).
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