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New Nurses’ Perceptions of Hostility and Job Satisfaction: Magnet® Versus Non-Magnet

Hickson, Josiane EdD, RN, NE-BC

Journal of Nursing Administration: May 2013 - Volume 43 - Issue 5 - p 293–301
doi: 10.1097/NNA.0b013e31828eebc9

PURPOSE: This study investigated the perceptions of nursing hostility and job satisfaction of new RNs, comparing the working settings of Magnet® and non-Magnet hospitals.

METHODS: An online survey of new graduate RNs was conducted using the Negative Acts Questionnaire–Revised, the McCloskey/Mueller Satisfaction Survey, the Casey-Fink Graduate Nurse Experience Survey, and a demographic questionnaire.

RESULTS: Findings indicated that RNs of Magnet and non-Magnet facilities experienced similar hostility and job satisfaction results. Magnet nurses (n = 226) perceived nursing hostility significantly different than non-Magnet nurses (n = 939); however, both groups reported a global perception of nursing hostility as new RNs.

CONCLUSION: Based on this study’s findings, greater consideration should be placed on orientation/residency programs, collaborative partnerships between academia and service, zero tolerance for behaviors undermining culture safety, and addressing nursing hostility.

Author Affiliation: Assistant Professor, Teachers College, Columbia University.

The author declares no conflicts of interest.

Correspondence: Dr Hickson, Teachers College, 525 W 120th St, Box 27, New York, NY 10027 (

© 2013 Wolters Kluwer Health | Lippincott Williams & Wilkins