The purpose of this study was to determine if teamwork training improved employees’ perception of the culture of safety in the emergency department.
Communication failure is frequently the root cause of medication errors, delays in treatment, and wrong-site surgery, leading to an estimated 200 000 deaths annually in the United States.
Independent sample comparison study with a quantitative design was conducted with staff who received teamwork training. Posttraining perceptions were measured using the Agency for Healthcare Research and Quality’s patient safety culture survey.
The average score for the 12 domains increased by 9% in positive responses after training. One domain (nonpunitive response to error) had a decrease in the percentage positive score.
Training on teamwork skills can lead to a positive improvement of staff perception related to a culture of safety among emergency department staff.
Author Affiliations: ChiefNursing Officer (Dr Jones),Methodist South Hospital, Memphis; Decision Support, Data Specialist II, Division of Patient Safety and Quality (Mr Podila), Methodist Le Bonheur Healthcare, Memphis; Associate Professor and Chair (Dr Powers), MSN Administration and Education Tracks, School of Nursing, Union University, Jackson, Tennessee.
The authors declare no conflicts of interest.
Correspondence: Dr Jones, 1300 Wesley, Memphis TN 38116 (email@example.com).