Mensik, Jennifer S. PhD, RN, NEA-BC, FACHE; Maust Martin, Deborah MBA, MSN, RN, NE-BC, FACHE; Scott, Kathy A. PhD, RN, FACHE; Horton, Kashmir BSN, RN, OCN
Author Affiliations: Executive Director, Quality Management (Dr Mensik), Health System, University of California, Los Angeles; Senior Director, Professional Practice (Mrs Martin), Banner Health, Phoenix, Arizona; President and CEO (Dr Scott), Kathy A. Scott and Associates, Phoenix, Arizona; RN Manager (Ms Horton), Banner Good Samaritan Medical Center, Phoenix, Arizona.
Correspondence: Dr Mensik, UCLA Health System, 924 Westwood Blvd Suite, 900 Los Angeles, CA 90095 ([email protected]).
doi: 10.1097/NNA.0b013e31821c460a