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Nurses Critical to Quality, Safety, and Now Financial Performance

Kohlbrenner, Janis PhD, RN; Whitelaw, George RPh; Cannaday, Denise JD

JONA: The Journal of Nursing Administration: March 2011 - Volume 41 - Issue 3 - p 122-128
doi: 10.1097/NNA.0b013e31820c71f9

Preventable hospital errors are the accepted impetus to the establishment of quality measures and served as a catalyst for the ongoing evolution of healthcare reform. Nurses are crucial members of the hospital quality team, and their actions are integral to the hospital's quality performance. The authors explore some of the practical challenges created by quality performance standards, specifically around venous thromboembolism, and the contribution nurses can make, to patient safety, quality of care, and the institutions financial performance

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Authors' Affiliations: Vice President/CNO (Dr Kohlbrenner), Oneida Healthcare Center, Oneida, New York; President (Mr Whitelaw), Vice President, Legal Counsel and Policy (Dr Cannaday), SMT, Inc, Shrewsbury, New Jersey.

Corresponding author: Dr Kohlbrenner, Oneida Healthcare Center, 321 Genessee Street, Oneida, NY 13421 (

Mr Whitelaw and Dr Cannaday work for SMT. Dr Kohlbrenner is working in conjunction with SMT and has no other financial conflicts to disclose. SMT, Inc, is a consulting company that works with multiple pharmaceutical and device companies.

Supplemental digital content is available for this article. Direct URL citations appear in the printed text and are provided in the HTML and PDF versions of this article on the journal's Web site (

© 2011 Lippincott Williams & Wilkins, Inc.