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Predicting Patient Satisfaction With Nurses' Call Light Responsiveness in 4 US Hospitals

Tzeng, Huey-Ming PhD, RN; Yin, Chang-Yi MA

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JONA: The Journal of Nursing Administration: October 2010 - Volume 40 - Issue 10 - p 440-447
doi: 10.1097/NNA.0b013e3181f2eb29
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