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Attacking the Problem of Hospital Diversion: A Report of Success

Joy, Theresa BSN, RN; Blue, Leeann MSN, RN; Fecher, Alison MD; Gomez, Gerardo MD; Simons, Clark MD; Kemp, Heather MBA

Journal of Nursing Administration: April 2010 - Volume 40 - Issue 4 - p 177-181
doi: 10.1097/NNA.0b013e3181d40de1

Hospital diversion is a critical issue for hospitals that affects safety and overall patient care. At Wishard Hospital, a public hospital with a level 1 trauma center, we critically reviewed our diversion policies and implemented a series of changes. This hospital-wide process significantly decreased our diversion rates, thereby providing consistent and safe care to our community.

Authors' Affiliations: Trauma Program Manager (Ms Joy), Chief Nursing Officer (Ms Blue), Wishard Health Services, Indianapolis, Indiana; Assistant Professor (Drs Fecher and Simons), Associate Professor (Dr Gomez), Clinical Research Manager (Ms Kemp), Department of Surgery, Indiana University, Indianapolis.

Corresponding author: Ms Kemp, 545 Barnhill Dr, EH 527, Indianapolis, IN 46202 (

© 2010 Lippincott Williams & Wilkins, Inc.