Hendrich, Ann MSN, RN, FAAN; Chow, Marilyn P. DNSc, RN, FAAN; Goshert, Wendy S. BSc
Authors' Affiliations: Vice President Clinical Excellence Operations (Ms Hendrich), Ascension Health, St Louis, Missouri; Vice President Patient Care Services (Dr Chow), Kaiser Permanente, Oakland, California; National Study Coordinator, Time & Motion Study (Ms Goshert), Health Evolutions, Indianapolis, Indiana.
Corresponding Author: Ms Hendrich, Ascension Health, 4600 Edmundson Rd, St Louis, MO 63134 ([email protected]).
This work was funded by a grant from the Robert Wood Johnson Foundation.