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Chief Nursing Officer Turnover: Chief Nursing Officers and Healthcare Recruiters Tell Their Stories

Havens, Donna Sullivan PhD, RN, FAAN; Thompson, Pamela A. MS, RN, FAAN; Jones, Cheryl B. PhD, RN, FAAN

Journal of Nursing Administration: December 2008 - Volume 38 - Issue 12 - p 516-525
doi: 10.1097/NNA.0b013e31818ebf32

Chief nursing officers (CNOs) develop environments in which quality patient care is delivered and nurses enjoy professional practice. Because of the growing turbulence in this vital role, the American Organization of Nurse Executives conducted a study to examine CNO turnover as described in interviews with CNOs and healthcare recruiters to inform the development of strategies to improve CNO recruitment and retention and ease transition for those who turn over. The authors present the findings from this research and describe American Organization of Nurse Executives' initiatives to address the identified needs.

Authors' Affiliations: Professor (Dr Havens) and Associate Professor (Dr Jones), The School of Nursing, The University of North Carolina at Chapel Hill; Chief Executive Officer (Ms Thompson), The American Organization of Nurse Executives, Washington, District of Columbia.

Corresponding author: Dr Havens, The School of Nursing, The University of North Carolina at Chapel Hill, Carrington Hall, CB 7460, Chapel Hill, NC 27599-7460 (

Funding: Funding for the study was provided through a grant from the Robert Wood Johnson Foundation (P. A. T., principal investigator).

This study was an initiative of the American Organization of Nurse Executives' Institute for Patient Care Research and Education, a subsidiary of the American Hospital Association.

© 2008 Lippincott Williams & Wilkins, Inc.