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The Relationship of Empowerment and Selected Personality Characteristics to Nursing Job Satisfaction

Manojlovich, Milisa MS, RN, CCRN; Spence Laschinger, Heather K. PhD, RN

JONA: The Journal of Nursing Administration: November 2002 - Volume 32 - Issue 11 - p 586-595

Purpose This study reports on a secondary data analysis undertaken to better understand the determinants of job satisfaction for hospital nurses. Both workplace and personal factors can contribute to job satisfaction.

Theoretical Framework Kanter’s theory of structural empowerment and Spreitzer’s theory of psychological empowerment explain logical outcomes of managerial efforts to create structural conditions of empowerment. Selected personal attributes were also considered.

Method and Sample Instruments used were 1) Conditions for Work Effectiveness Questionnaire; 2) psychological empowerment tool; 3) a mastery scale; 4) an achievement scale; and 5) a job satisfaction scale. The sample of 347 nurses (58% response rate) came from all specialty areas.

Results Structural and psychological empowerment predicted 38% of the variance in job satisfaction. Achievement and mastery needs were not significant. Other personal attributes can be found in future research to improve job satisfaction.

Conclusions Through careful manipulation of the hospital environment, both structural and psychological empowerment can be increased, resulting in greater job and patient satisfaction and, ultimately, improved patient outcomes.

Authors’ affiliations: University of Michigan, Ann Arbor (Ms Manojlovich); University of Western Ontario, London, Ontario, Canada (Dr Laschinger).

Corresponding author: Milisa Manojlovich, MS, RN, CCRN, University of Michigan, School of Nursing, 400 N. Ingalls, Ann Arbor, MI 48109 (

© 2002 Lippincott Williams & Wilkins, Inc.