Nurse managers are internal stakeholders who play essential roles in managing change, cultural integration, retention, and direction of staff attitudes toward changing healthcare structures. The challenges facing them as they attempt to understand and to support employees during times of change are monumental. They frequently assume expanded roles and responsibilities without adequate education, resources, or support. The author reports variables key to the success of the role and areas of education that may influence that success.
Author affiliation: Women’s and Community Children’s Services Clarian Health Partners, Indianapolis, Ind.
Corresponding author: Kathy Mathena, MSN, RN, Interstate 65 at 21st Street, P.O. Box 1367, Indianapolis IN 46206 (KMathena@Clarian.com).