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Nursing Quality Outcome Indicators: The North Dakota Study

Langemo, Diane K. PhD, RN; Anderson, Julie PhD, RN, CCRC; Volden, Cecilia M. MS, RN

JONA: The Journal of Nursing Administration: February 2002 - Volume 32 - Issue 2 - p 98-105

The purpose of this study was to assess the feasibility and conduct a pilot study of the ANA Nursing Care Report Card Study in one state. Clinical indicators studied include agency data, skin integrity, patient falls, and nurse (n = 217) and patient (n = 924) satisfaction. Patients were well satisfied with their care. Nurses were less satisfied, with a significant difference between what was important to their satisfaction and their current level of satisfaction. Important information is included for hospital and nursing service administrators, as well as for nurses.

Author affiliation: University of North Dakota College of Nursing, Grand Forks, ND.

Corresponding author: Diane Langemo, PhD, RN, P.O. Box 9025, University Station, Grand Forks, ND 58202-9025 (

© 2002 Lippincott Williams & Wilkins, Inc.