Gray, Shannon E. PhD; Collie, Alex PhD
Department of Insurance Work and Health Group, School of Public Health and Preventive Medicine, Monash University, Melbourne, Australia.
Address correspondence to: Shannon E. Gray, PhD, 553 St Kilda Rd, Melbourne 3004, Australia ([email protected]).
This study was funded by a grant from the Australian Research Council (DP190102473).
The authors declare they have no conflicts of interest.
Clinical significance: This is the first known quantitative study that determined factors associated with stressful healthcare provider interactions. When workers feel stressed in healthcare consultations, return to work was less likely. Findings demonstrate the importance of understanding why these interactions were stressful, to enable stress-reducing interventions to improve return to work outcomes.
