CE ArticlesA PATIENT-CENTERED APPROACH TO NURSE ORIENTATIONBumgarner, Susan D MSN, RN,C, CPAN; Biggerstaff, Ginger H MSN, RN,CAuthor Information Susan D. Bumgarner, MSN, RN,C, CPAN, is Director of Organizational Learning and Administrative Coordinator of the Northwest Area Health Education Center, Catawba Memorial Hospital, Hickory, North Carolina. Ginger H. Biggerstaff, MSN, RN,C, is Associate Director of Organizational Learning, Catawba Memorial Hospital, Hickory, North Carolina. Address for reprints: Susan D. Bumgarner, MSN, RN,C, CPAN, Catawba Memorial Hospital, 810 Fairgrove Church Road, Hickory, NC 28602. Journal for Nurses in Staff Development (JNSD): November-December 2000 - Volume 16 - Issue 6 - p 249-256 Buy Abstract An orientation pathway was developed using a patient centered approach. The pathway provides a guide or "road map" for the preceptor and new nurse to care for high-volume patient populations in medical and surgical units. Benefits include application of the nursing process, promotion of critical thinking skills, reduction of reality shock, and improvement in job satisfaction and retention. This article describes the rationale behind the approach and its application to nurse orientation. Steps in the process are described. Staff development educators can use the steps to develop orientation pathways for other practice settings. © 2000 Lippincott Williams & Wilkins, Inc.