Huddling for High Reliability and Influencing a Culture of Safety

Video Author:McCain, Natalia BSN, RN, ACRP-CP; Ferguson, Tysa DNP, RN, CNML; Barry Hultquist, Teresa PhD, RN, PHCNS-BC, NE-BC; Wahl, Carol DNP, RN, MBA, NEA-BC, FACHE; Struwe, Leeza PhD, RN

Published on:February 07, 2023

Literature shows that interdisciplinary huddles help promote clear communication and proactive reporting of potential errors. High Reliability Organization (HRO) and just culture models were implemented, yet fragmented team communication about patient safety remained. Daily interdisciplinary huddles were implemented to improve communication, reduce errors, and improve patient and employee satisfaction. Near miss reporting; patient satisfaction with how the staff worked together to provide care; and employee satisfaction and perception of workgroup communication, collaboration, and psychological safety scores improved. Read the full article after watching this video.