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Using Kotter's Change Model for Implementing Bedside Handoff: A Quality Improvement Project

Small, Alison MSN, RN; Gist, Diana MSN, RN; Souza, Danielle BSN, RN; Dalton, Joanne PhD, RN; Magny-Normilus, Cherlie MSN, RN, FNP-C; David, Daniel MS, RN

doi: 10.1097/NCQ.0000000000000212
Departments: Quality from the Field
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Department of Nursing, Beth Israel Deaconess Medical Center, Boston, Massachusetts (Mss Small, Gist, and Souza); Regis College, School of Nursing, Weston, Massachusetts (Dr Dalton and Ms Magny-Normilus); and Palliative and Extended Care Service, San Francisco Veterans Affairs Medical Center, San Francisco, California (Mr David).

Correspondence: Alison Small, MSN, RN, Department of Nursing, Beth Israel Deaconess Medical Center, Deaconness Rd, Boston, MA 02215 (asmall@bidmc.harvard.edu).

The authors declare no conflict of interest.

This column provides a forum for clinicians to describe their use of evidence to change practice and improve quality of care.

Supplemental digital content is available for this article. Direct URL citations appear in the printed text and are provided in the HTML and PDF versions of this article on the journal's Web site (www.jncqjournal.com).

Accepted for publication: May 22, 2016

Published ahead of print: August 5, 2016

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