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Measuring patient satisfaction as an outcome of nursing care

Megivern, Karen R.N., M.A., C.C.R.N.1; Halm, Margo A. R.N., M.A., C.C.R.N.2; Jones, Gerry R.N., M.A., C.C.R.N.3

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Journal of Nursing Care Quality: July 1992 - Volume 6 - Issue 4 - p 9-24
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© 1992 Aspen Publishers, Inc.