This project describes a multifaceted noise reduction program on 2 hospital units designed to ensure a quiet hospital environment, with the goal of improving the patient experience. The noise committee in an urban city hospital developed a plan to control noise including scripted leadership rounding, staff education, a nighttime sleep promotion cart, and visual aids to remind staff to be quiet. Postintervention improvement in patient satisfaction scores was noted.
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Cleveland Clinic Akron General Hospital, Akron, Ohio (Dr Wilson and Ms LaBarba); Waynesburg University, Waynesburg, Pennsylvania (Drs Whiteman and Stephens); and Department of Physician Assistant Studies, John G. Rangos Sr. School of Health Sciences, Duquesne University, Pittsburgh, Pennsylvania (Dr Swanson-Biearman).
Correspondence: Claire Wilson, DNP, RN, NE-BC, Cleveland Clinic Akron General Hospital, 1 Akron General Ave, Akron, OH 44307 (Claire.firstname.lastname@example.org).
The authors declare no conflicts of interest.
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Accepted for publication: June 17, 2016
Published ahead of print: August 1, 2016