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Patients' Perceptions of Bedside Handoff: Further Evidence to Support a Culture of Always

Ford, Yvonne PhD, RN; Heyman, Anita MSN, RN, NEA-BC

doi: 10.1097/NCQ.0000000000000201
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Patients' perceptions of satisfaction, understanding, participation, and feelings of safety were significantly correlated with the frequency of bedside handoff. Mean responses to survey items in these areas were significantly higher for patients who “always” experienced bedside handoff than for those who experienced it sporadically. Quality improvement strategies were effective in increasing the frequency of bedside handoff.

Bronson School of Nursing, Western Michigan University, Kalamazoo (Dr Ford); and Borgess Medical Center, Kalamazoo, Michigan (Ms Heyman).

Correspondence: Yvonne Ford, PhD, RN, Bronson School of Nursing, Western Michigan University, 1903 W. Michigan Ave, MS 5345, Kalamazoo, MI 49008 (yvonne.ford@wmich.edu).

The authors declare no conflict of interest.

Accepted for publication: April 7, 2016

Published ahead of print: June 6, 2016

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