Current literature on patients' perceptions of bedside handoff describes studies using qualitative, anecdotal, and/or indirect measurement. This study identifies patients' perceptions of the bedside handoff through direct and quantitative measurement. The statistically significant findings from a survey of 103 medical surgical adult patients demonstrate that registered nurse bedside handoff has a positive effect on patient perceptions of safety, understanding, and satisfaction. Bedside end-of-shift handoff is most effective when it is performed consistently.
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Western Michigan University, Bronson School of Nursing (Dr Ford); Department of Med-Surg and Cardiology, Borgess Medical Center (Ms Heyman); and Department of Nursing, Kalamazoo Valley Community College (Ms Chapman), Kalamazoo, Michigan.
Correspondence: Yvonne Ford, PhD, RN, Western Michigan University, 1903 W Michigan Ave, MS 5345, Bronson School of Nursing, Kalamazoo, MI (firstname.lastname@example.org).
This study was partially funded by Friends of Borgess Nursing. The authors declare no conflict of interest.
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Accepted for Publication: January 7, 2014
Published ahead of print: January 30, 214