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The Value of Bedside Shift Reporting Enhancing Nurse Surveillance, Accountability, and Patient Safety

Jeffs, Lianne PhD, RN; Acott, Ashley BMSc; Simpson, Elisa MSc; Campbell, Heather MS, RN; Irwin, Terri MN, RN; Lo, Joyce BScN, RN; Beswick, Susan MN, RN; Cardoso, Roberta PhD, RN

doi: 10.1097/NCQ.0b013e3182852f46

A study was undertaken to explore nurses' experiences and perceptions associated with implementation of bedside nurse-to-nurse shift handoff reporting. Interviews were conducted with nurses and analyzed using directed content analysis. Two themes emerged that illustrated the value of bedside shift reporting. These themes included clarifying information and intercepting errors and visualizing patients and prioritizing care. Nurse leaders can leverage study findings in their efforts to embed nurse-to-nurse bedside shift reporting in their respective organizations.

Keenan Research Centre, Li Ka Shing Knowledge Institute, St. Michael's Hospital & Lawrence S. Bloomberg Faculty of Nursing, University of Toronto, Ontario, Canada.

Correspondence: Lianne Jeffs, PhD, RN, Director Nursing Research, St. Michael's Hospital, 30 Bond Street, Toronto, Ontario M5B 1W8, Canada (

The authors declare no conflict of interest.

Accepted for Publication: January 2, 2013.

Published online before print: February 26, 2013

© 2013 Wolters Kluwer Health | Lippincott Williams & Wilkins