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Building Nursing Intellectual Capital for Safe Use of Information Technology: A Before-After Study to Test an Evidence-Based Peer Coach Intervention

Poe, Stephanie S. DNP, RN; Abbott, Patricia PhD, RN, BC, FACMI, FAAN; Pronovost, Peter MD, PhD

doi: 10.1097/NCQ.0b013e31820b221d

Use of peer coaches may be effective in building and maintaining competencies bedside nurses need to safely use electronic health records (EHRs). A nonexperimental design with before-after measures was used to evaluate the effectiveness of peer coaches in increasing learner satisfaction and confidence in EHR use on 9 units at an academic medical center. Survey findings suggested that nurses experienced higher than expected satisfaction with training and increased self-confidence in the EHR use following program implementation.

Department of Nursing Administration, The Johns Hopkins Hospital (Dr Poe), PAHO/WHO Nursing Collaborating Center for Nursing Knowledge, Information Management and Sharing (KIMS), The Johns Hopkins University School of Nursing (Dr Abbott), and Department of Anesthesiology and Critical Care Medicine, Quality and Safety Research Group, Johns Hopkins University School of Medicine (Dr Pronovost), Baltimore, Maryland.

Correspondence: Stephanie S. Poe, DNP, RN, Department of Nursing Administration, The Johns Hopkins Hospital, 600 N Wolfe St, ADM 220, Baltimore, MD 21287 (

Accepted for publication: December 11, 2010

© 2011 Lippincott Williams & Wilkins, Inc.