Standardization of Change-of-Shift ReportAthwal, Pam MSN, RN; Fields, Willa DNSc, RN, FHIMSS; Wagnell, Esther BSN, RNJournal of Nursing Care Quality: April-June 2009 - Volume 24 - Issue 2 - p 143–147 doi: 10.1097/01.NCQ.0000347451.28794.38 Article Abstract Author Information This article describes a clinical nurse–led initiative that changed the traditional group shift report in the conference room to a combination of a written report with a nurse-to-nurse verbal exchange at the patient's bedside. The new process resulted in less time spent in shift report, financial savings from reduced overtime, and a decrease in the number of patient falls and call lights during change of shift. Progressive Care Unit, Sharp Grossmont Hospital, La Mesa, California (Mss Athwal and Wagnell); and School of Nursing, San Diego State University, San Diego, California (Dr Fields). Corresponding Author: Pam Athwal, MSN, RN, Progressive Care Unit, Sharp Grossmont Hospital, 5555 Grossmont Center Dr, La Mesa, CA 91942 (Pam.email@example.com). Accepted for publication: August 5, 2008 © 2009 Lippincott Williams & Wilkins, Inc.