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End-of-Life Nursing and Education Consortium Communication Curriculum for Nurses

Buller, Haley, MSHSC; Virani, Rose, BSN, MHA, OCN, FPCN; Malloy, Pamela, MN, FPCN, FAAN; Paice, Judith, PhD, RN

Journal of Hospice & Palliative Nursing: April 2019 - Volume 21 - Issue 2 - p E5–E12
doi: 10.1097/NJH.0000000000000540
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Nurses have unique clinical responsibilities and opportunities with patients that require strong communication skills. However, many nurses lack effective communication skills and often receive inadequate palliative care communication training and education. To promote communication education for palliative care nurses, the End-of-Life Nursing and Education Consortium created a Communication Curriculum for nurses and developed an in-person train-the-trainer course. Organized by the 8 domains of the National Consensus Project Guidelines for Quality Palliative Care, a 1-day course was provided in August 2018 to 46 nurses representing 38 institutions. Completion of precourse surveys demonstrated participants’ institutional resources for palliative care communication education and their greatest communication challenges. Immediate postcourse evaluations demonstrated that the course improved nurses’ knowledge and confidence in communication and their ability to educate others. Palliative care nurses can incorporate communication skills into their practice and provide communication skills training to their institution.

Haley Buller, MSHSC, research supervisor, City of Hope Medical Center, Duarte, California.

Rose Virani, BSN, MHA, OCN, FPCN, senior research specialist, City of Hope Medical Center, Duarte, California.

Pamela Malloy, MN, FPCN, FAAN, director and coinvestigator, ELNEC Project, American Association of Colleges of Nursing, Washington, DC.

Judith Paice, PhD, RN, director, Cancer Pain Program, Northwestern University Feinberg School of Medicine, Chicago, Illinois.

The ELNEC-Communication Curriculum was funded by the Stupski Foundation and the Archstone Foundation.

Address correspondence to Haley Buller, MSHSC, City of Hope Medical Center, 1500 E Duarte Road, Duarte, CA 91010 (hbuller@coh.org).

The authors have no conflicts of interest to disclose.

© 2019 by The Hospice and Palliative Nurses Association.