Editorial Kurz, Richard S. Kurz, Richard S. Less Hospital & Health Services Administration. 42(2):141-142, Summer 1997. Favorite PDF Permissions Buy
Reengineering Hospitals: Evidence from the Field Walston, Stephen L.; Kimberly, John R. Walston, Stephen L.; Kimberly, John R. Less Hospital & Health Services Administration. 42(2):143-163, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
Patient Satisfaction with Ambulatory Healthcare Services: Waiting Time and Filling Time Dansky, Kathryn H.; Miles, Jeffrey Dansky, Kathryn H.; Miles, Jeffrey Less Hospital & Health Services Administration. 42(2):165-177, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
Organizational Determinants of Service Quality in Nursing Homes Steffen, Teresa M.; Nystrom, Paul C. Steffen, Teresa M.; Nystrom, Paul C. Less Hospital & Health Services Administration. 42(2):179-191, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
What Is the Cost of Controlling Quality? Activity-Based Cost Accounting Offers an Answer Stiles, Renée A.; Mick, Stephen S. Stiles, Renée A.; Mick, Stephen S. Less Hospital & Health Services Administration. 42(2):193-204, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
Components of the Costs of Controlling Quality: A Transaction Cost Economics Approach Stiles, Renée A.; Mick, Stephen S. Stiles, Renée A.; Mick, Stephen S. Less Hospital & Health Services Administration. 42(2):205-219, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
Organizational Citizenship Behavior Among Hospital Employees: A Multidimensional Analysis Involving Job Satisfaction and Organizational Commitment Bolon, Douglas S. Bolon, Douglas S. Less Hospital & Health Services Administration. 42(2):221-241, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
A Circular Organization Chart Promotes a Hospital-Wide Focus on Teams Fanning, Mary M. Fanning, Mary M. Less Hospital & Health Services Administration. 42(2):243-254, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
Managing Clinical Integration in Integrated Delivery Systems: A Framework for Action Young, David W.; Barrett, Diana Young, David W.; Barrett, Diana Less Hospital & Health Services Administration. 42(2):255-279, Summer 1997. Abstract Abstract Favorite PDF Permissions Buy
