Secondary Logo

Journal Logo

You can read the full text of this article if you:

Institutional members access full text with Ovid®


Who Is a Hospital's “Customer”?

Mazurenko, Olena PhD, MD; Zemke, Dina Marie PhD; Lefforge, Noelle PhD

Author Information
Journal of Healthcare Management: September 2016 - Volume 61 - Issue 5 - p 319-333
  • Buy
© 2016 Foundation of the American College of Healthcare Executives