ARTICLESPRACTITIONER APPLICATION: Good to Great: Using 360-Degree Feedback to Improve Physician Emotional IntelligenceKeen, Robert C. PhD, FACHE; Molnar, Becky J. PhD Author Information Robert C. Keen, PhD, FACHE, president and CEO, and Becky J. Molnar, PhD, organizational development specialist, Hancock Regional Hospital, Greenfield, Indiana Journal of Healthcare Management 59(5):p 365-366, September 2014. Buy © 2014 Foundation of the American College of Healthcare Executives