PRACTITIONER APPLICATION: How Patient Reactions to Hospital Care Attributes Affect the Evaluation of Overall Quality of Care, Willingness to Recommend, and Willingness to Return : Journal of Healthcare Management

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PRACTITIONER APPLICATION: How Patient Reactions to Hospital Care Attributes Affect the Evaluation of Overall Quality of Care, Willingness to Recommend, and Willingness to Return

Ehinger, Sue PhD

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executive vice president and chief operating officer, Parkview Hospital, Fort Wayne, Indiana

Journal of Healthcare Management 55(1):p 38, January 2010.
© 2010 Foundation of the American College of Healthcare Executives

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