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RESEARCH ARTICLES

Examining the Business Case for Patient Experience: A Systematic Review

Quigley, Denise D. PhD; Reynolds, Kerry PhD; Dellva, Stephanie; Price, Rebecca Anhang PhD

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Journal of Healthcare Management: May-June 2021 - Volume 66 - Issue 3 - p 200-224
doi: 10.1097/JHM-D-20-00207
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Abstract

© 2021 Foundation of the American College of Healthcare Executives