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Selecting a Provider: What Factors Influence Patients' Decision Making?

Abraham, Jean PhD; Sick, Brian MD; Anderson, Joseph MHA; Berg, Andrea MHA; Dehmer, Chad MHA; Tufano, Amanda MHA

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Journal of Healthcare Management: March 2011 - Volume 56 - Issue 2 - p 99-116
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© 2011 Foundation of the American College of Healthcare Executives