Jerry Rice, ASQ CMQ/OE, CQE, CQA, Quality Management Division, American Society for Quality, Hannibal, Missouri.
Kathleen Haycraft, DNP, FNP, PNP, DCNP, Riverside Dermatology, Hannibal, Missouri.
The authors declare no conflict of interest.
Correspondence concerning this article should be addressed to Kathleen Haycraft, DNP, FNP, PNP, DCNP, Riverside Dermatology, 163 Medical Dr., Hannibal, MO 63401. E-mail: email@example.com