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Digging Into CND

Hyman, William A., ScD

doi: 10.1097/JCE.0000000000000321
FEATURE ARTICLES
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Evaluating and resolving user complaints arising from their use of a medical device is a key element of an effective clinical engineering program. Unfortunately, a finding of “could not duplicate,” or a variant, is a well-known outcome. Understanding why events might be difficult to duplicate can aid in their resolution.

Corresponding author: William Hyman, ScD, is professor emeritus of biomedical engineering at Texas A&M University and contributing editor to the Journal of Clinical Engineering. He is also Emeritus Member of ACCE, and has previously received its Lifetime Achievement Award. He can be reached at w-hyman@tamu.edu.

The author declares no conflicts of interest.

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