Many hospitals do not have a well-planned process to prioritize purchasing requests. Obviously, this problem is due to the lack of a fair evaluation of the requirements as well as absence of the cooperation of the hospital management staff. Therefore, it is essential to have a systematic and a comprehensive acquisition program to prevent a number of potential problems. This article presents a solution for the prioritization problem of purchasing requests of medical equipment by adopting a framework that combines Quality Function Deployment with Fuzzy logic system. The validation of the proposed model was carried out on 20 requests for purchasing medical equipment in a public hospital. The results indicate that the Quality Function Deployment-Fuzzy method can efficiently address the priority of requests considering a wide range of criteria. In addition, it can also provide the stability of process assurance.
Corresponding author: Neven Saleh, PhD, Politecnico di Torino, in Turin, Italy 10129 (firstname.lastname@example.org).
Neven Saleh, PhD, is a biomedical engineer with the Politecnico di Torino, in Turin, Italy, as well as with Systems and Biomedical Engineering Department Faculty of Engineering, Cairo University, in Giza, Egypt.
Amr Sharawi, PhD, is an associate professor with Systems and Biomedical Engineering Department, Faculty of Engineering, Cairo University, in Giza, Egypt. He can be reached at email@example.com.
Manal Abdel Wahed, PhD, is an associate professor with Systems and Biomedical Engineering Department. Faculty of Engineering, Cairo University, in Giza, Egypt. She can be reached at firstname.lastname@example.org.
Gabriella Balestra, PhD, is an assistance professor with the Electronic/Telecommunication Department, Politecnico di Torino, in Turin, Italy. She can be reached at email@example.com.