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Society for Academic Continuing Medical Education Intervention Guideline Series: Guideline 1, Performance Measurement and Feedback

Van Hoof, Thomas J. MD, EdD; Grant, Rachel E. RN, BScN, MN; Miller, Nicole E. BScN, RN; Bell, Mary MD, MSc; Campbell, Craig MD; Colburn, Lois; Davis, David MD; Dorman, Todd MD; Horsley, Tanya PhD; Jacobs-Halsey, Virginia MEd, MLS; Kane, Gabrielle MB, EdD; LeBlanc, Constance MD, MAEd; Lockyer, Jocelyn MHA, PhD; Moore, Donald E. Jr PhD; Morrow, Robert MD; Olson, Curtis A. PhD; Silver, Ivan MD, MEd; Thomas, David C. MD, MHPE; Kitto, Simon PhD

Journal of Continuing Education in the Health Professions: October 2015 - Volume 35 - Issue - p S51–S54
doi: 10.1097/CEH.0000000000000013
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Abstract: The Society for Academic Continuing Medical Education commissioned a study to clarify and, if possible, to standardize the terminology for a set of important educational interventions. In the form of a guideline, this article describes one such intervention, performance measurement and feedback, which is a common intervention in health professions education. In the form of a summary report, performance measurement and feedback is an opportunity for clinicians to view data about the care they provide compared with some standard and often with peer and benchmark comparisons. Based on a review of recent evidence and a facilitated discussion with the US and Canadian experts, we describe proper terminology for performance measurement and feedback and other important information about the intervention. We encourage leaders and researchers to consider and build on this guideline as they plan, implement, evaluate, and report efforts with performance measurement and feedback. Clear and consistent use of terminology is imperative, along with complete and accurate descriptions of interventions, to improve the use and study of performance measurement and feedback.

Dr. Van Hoof: Associate Professor, University of Connecticut School of Nursing, Storrs, and Associate Professor, Department of Community Medicine and Health Care, University of Connecticut School of Medicine, Farmington, CT. Ms. Grant: Research Associate, Continuing Professional Development, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada. Ms. Miller: Research Assistant, School of Nursing, University of Connecticut, Storrs, CT. Dr. Bell: Associate Scientist, Sunnybrook Research Institute, and Associate Professor, Faculty of Medicine, Department of Medicine, University of Toronto, Toronto, Ontario, Canada. Dr. Campbell: Director of Continuing Professional Development, Royal College of Physicians and Surgeons of Canada, Ottawa, Canada. Ms. Colburn: Executive Director, Center for Continuing Education, University of Nebraska Medical Center, Omaha, NE. Dr. Davis: Senior Director, Continuing Education and Performance Improvement, Association of American Medical Colleges, Washington, DC. Dr. Dorman: Professor, Johns Hopkins University School of Medicine, Baltimore, MD. Dr. Horsley: Associate Director, Research Unit, Royal College of Physicians and Surgeons of Canada and Adjunct Faculty, Department of Epidemiology and Community Medicine, Faculty of Medicine, University of Ottawa, Ottawa, Canada. Dr. Jacobs-Halsey: Director, Office of Continuing Professional Development, Medical School, University of Minnesota, Minneapolis, MN. Dr. Kane: Associate Professor, Department of Biomedical Informatics and Medical Education, and Associate Professor, Department of Radiation Oncology, University of Washington, Seattle, WA. Dr. LeBlanc: Professor of Emergency Medicine, and Associate Dean for Continuing Professional Development, Dalhousie University, Halifax, NS. Dr. Lockyer: Professor, Department of Community Health Sciences, and Senior Associate Dean, Education, University of Calgary, Calgary, Alberta, Canada. Dr. Moore: Professor of Medical Education and Administration, Director, Office for Continuing Professional Development, Education Director, Vanderbilt MOC Portfolio Program; and Director of Evaluation, Office of Undergraduate Medical Education, Vanderbilt University School of Medicine, Nashville, TN. Dr. Morrow: Associate Clinical Professor, Department of Family and Social Medicine, and Associate Director of Interventional CME, Center for CME, Albert Einstein College of Medicine, Bronx, NY. Dr. Olson: Assistant Professor, Department of Medicine, Geisel School of Medicine at Dartmouth, Hanover, NH. Dr. Silver: Professor, Department of Psychiatry, Vice-President Education, Centre for Addiction and Mental Health, Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada. Dr. Thomas: Professor of Medicine, Professor of Medical Education, Professor of Rehabilitation Medicine, Vice Chair for Education, and Associate Dean for CME, Icahn School of Medicine at Mount Sinai, New York City, NY. Dr. Kitto: Director of Research, Continuing Professional Development and Associate Professor, Department of Innovation, Faculty of Medicine, University of Ottawa, Ottawa, Canada.

Correspondence: Thomas J. Van Hoof, MD, EdD, University of Connecticut, 231 Glenbrook Road, Unit 4026, Storrs, CT 06269-4026 486-0001; e-mail: tom.vanhoof@uconn.edu.

Disclosures: The authors report the Society for Academic Continuing Medical Education (SACME) commissioned the project with funding from Pfizer, Inc. The views expressed in this article are those of the authors and not necessarily those of SACME or Pfizer, Inc. Dr. Olson is the Editor-in-Chief of The Journal of Continuing Education in the Health Professions, of which the SACME is part owner. The remaining authors declare no conflict of interest.

© 2015 Lippincott Williams & Wilkins, Inc.
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