FEATURESFacilitating Virtual Visitation in Critical Care Units During a PandemicMendiola, Brittany BSN, RN, CCRN, SCRN; Gomez, Cynthia BSN, RN; Furst, Cari PhD, RN, CEN, CHSE, SCRN; Rasmussen-Winkler, Jennifer MDAuthor Information Department of Neurology, Scott & White Medical Center—Temple, Temple, Texas. Correspondence: Brittany Mendiola, BSN, RN, CCRN, SCRN, Department of Neurology, Scott & White Medical Center—Temple, 2401 S. 31st St, Temple, TX 76508 ([email protected]). Brittany Mendiola, Cynthia Gomez, Cari Furst, and Jennifer Rasmussen-Winkler made substantial contributions to the conception and design of the work. Brittany Mendiola drafted the article and, along with Cynthia Gomez and Cari Furst, revised it critically along with for important intellectual content. All authors gave final approval of the version to be published. The authors agree to be accountable for all aspects of the work in ensuring that questions related to the accuracy or integrity of any part of the work are appropriately investigated and resolved. The authors have disclosed that they have no significant relationships with, or financial interest in, any commercial companies pertaining to this article. Holistic Nursing Practice: March/April 2021 - Volume 35 - Issue 2 - p 60-64 doi: 10.1097/HNP.0000000000000432 Buy Metrics Abstract Presence of support persons enhances patient and family satisfaction. The introduction of the coronavirus disease-2019 (COVID-19) pandemic has impacted hospital operations and has reduced visitation. A virtual visitation program was implemented in critical care units to replicate visitation by video chat to ease stress on patients and family members to improve communication. © 2021 Wolters Kluwer Health, Inc. All rights reserved.