Original Article: PDF OnlyPowerful communication skills: The key to prevention and resolution of personnel problemsUmiker, William M.D.Author Information Adjunct Professor of Clinical Pathology, Pennsylvania State University, Milton S. Hershey Medical Center, Hershey, Pennsylvania Health Care Supervisor: March 1993 - Volume 11 - Issue 3 - p 30-34 Buy © Williams & Wilkins 1993. All Rights Reserved.
