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A Qualitative Study of the Change-of-Shift Report at the Patients’ Bedside

Grimshaw, John BSN, RN; Hatch, Daniel BSN, RN; Willard, Melissa BSN, RN; Abraham, Sam DHA, RN

doi: 10.1097/HCM.0000000000000125

Concerns about patient bedside change-of-shift reporting at a community hospital in northern Indiana stimulated the development of this qualitative phenomenological study. A review of the literature revealed a research deficit in acute care nurses’ perceptions of bedside reporting in relation to compliance. The research question addressed in this study was, “What are acute care nurses’ perceptions of the change-of-shift report at the patients’ bedside?” Personal interviews were conducted on 7 medical, surgical, and intensive care unit nurse participants at a community hospital in northern Indiana. Five themes were identified from the collected data, which included the time factor, continuity of care, visualization, and challenges in the communication of discreet information.

Author Affiliations: Goshen Hospital, Goshen (Mr Grimshaw); Critical Care (ICU), VA Northern Indiana Health Care System, Pierceton (Mr Hatch); Critical Care Unit, Kosciusko Community Hospital, Warsaw (Ms Willard); and Bethel College School of Nursing, Mishawaka (Dr Abraham), Indiana.

The authors have no conflicts of interest.

Correspondence: Sam Abraham, DHA, RN, Bethel College, 1001 Bethel Circle, Mishawaka, IN, 46545 (

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