ArticleThe Laboratory Workforce Shortage A Managerial PerspectiveCortelyou-Ward, Kendall PhD; Ramirez, Bernardo MD; Rotarius, Timothy PhD Author Information Author Affiliations: Graduate Program in Health Services Administration, College of Health and Public Affairs, University of Central Florida, Orlando. Correspondence: Kendall Cortelyou-Ward, PhD, Graduate Program in Health Services Administration, College of Health and Public Affairs, University of Central Florida, Orlando, FL 32816 ([email protected]). The Health Care Manager: April 2011 - Volume 30 - Issue 2 - p 148-155 doi: 10.1097/HCM.0b013e318216f5df Buy Metrics Abstract Most clinical laboratories in the nation report severe difficulties in recruitment and retention of most types of personnel. Other important factors impacting this problem include work complexities, increased automation, and a graying workforce. As a further challenge, institutional needs for clinical laboratory personnel are expected to grow significantly in the next decade. This article examines the current situation of the clinical laboratory workforce. It analyzes the different types of personnel; the managerial, supervision, and line positions that are key for different types of laboratories; the job outlook and recent projections for different types of staff; and the current issues, trends, and challenges of the laboratory workforce. Laboratory managers need to take action with strategies suggested for overcoming these challenges. Most importantly, they need to become transformational leaders by developing effective staffing models, fostering healthy and productive work environments, and creating value with a strategic management culture and implementation of knowledge management. © 2011 Lippincott Williams & Wilkins, Inc.