Article: PDF OnlyComprehensive Case Management Implications for Program ManagersIssel, L. Michele PhD, RNAuthor Information Assistant Professor The University of Texas at Austin School of Nursing Austin, Texas Health Care Supervisor: March 1997 - Volume 15 - Issue 3 - p 39-50 Buy Abstract Management of comprehensive case management programs could be improved with an understanding of work issues facing case managers. Interviews with case managers from health departments revealed these issues to be types of client, case manager, program, and community problems in doing the work of case management, as well as solutions and perceptions about case management. Implications for having and managing case management programs are organized and discussed using a Model of Comprehensive Case Management. © Williams & Wilkins 1997. All Rights Reserved.