FeaturesStandardizing a federally qualified health center’s preventive care processes: Use of failure modes and effects analysisCarman, Angela L.; Vanderpool, Robin C.; Stradtman, Lindsay R.; Moore, Stephanie C.Author Information Angela L. Carman, DrPH, is Assistant Professor, University of Kentucky College of Public Health, Lexington, Kentucky. E-mail: firstname.lastname@example.org. Robin C. Vanderpool, DrPH, is Associate Professor, University of Kentucky College of Public Health, Lexington, Kentucky. Lindsay R. Stradtman, MPH, is Project Coordinator, University of Kentucky College of Public Health, Lexington, Kentucky. Stephanie C. Moore, MPA, is Chief Executive Officer, White House Clinics, Richmond, Kentucky. This journal article was supported by Cooperative Agreement Number 5U48DP005014-03 funded by the Centers for Disease Control and Prevention. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services. The authors declare that no funding was received and that they have no conflicts of interest in relation to this research. Health Care Management Review: 7/9 2020 - Volume 45 - Issue 3 - p 228-231 doi: 10.1097/HMR.0000000000000189 Buy Metrics Abstract A multisite federally qualified health center used a Failure Modes and Effects Analysis to identify and correct potential challenges to the implementation of the proactive office encounter model. This model is designed to proactively identify and close preventive care gaps through electronic medical record use, new workflows, and staff training. Copyright © 2018 Wolters Kluwer Health, Inc. All rights reserved.