Robert Weech-Maldonado, MBA, PhD, is Professor and L.R. Jordan Endowed Chair, Department of Health Services Administration, University of Alabama at Birmingham. E-mail: [email protected].
Janice L. Dreachslin, PhD, is Professor Emerita of Health Policy and Administration, Penn State Great Valley School of Graduate Professional Studies, Malvern, Pennsylvania.
Josué Patien Epané PhD, MBA, is Assistant Professor, Department of Health Care Administration and Policy, School of Community Health Sciences, University of Nevada, Las Vegas.
Judith Gail, MSOD, is Owner and Principal, Gail Consulting LLC, Washington, DC.
Shivani Gupta, PhD, is Assistant Professor, College for Public Health and Social Justice, Health Management and Policy, Saint Louis University, Missouri.
Joyce Anne Wainio, MHA, Vice President, National Center for Healthcare Leadership, Chicago, Illionis.
This project was supported by the National Center for Healthcare Leadership (NCHL) with funding from Sodexo and member health systems. Dreachslin, Weech-Maldonado, Epané, and Gail were reimbursed by NCHL as consultants to the project.
The authors have disclosed that they have no significant relationship with, or financial interest in, any commercial companies pertaining to this article.
