Nathalie McIntosh, PhD, is Project Manager, Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System, Massachusetts. E-mail: [email protected]
Mark Meterko, PhD, is Manager Methodology & Survey Unit and Senior Investigator, Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System, Massachusetts, and Research Associate Professor, Department of Health Policy & Management, Boston University School of Public Health, Massachusetts.
James F. Burgess, Jr., PhD, is Senior Investigator, Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System, Massachusetts, and Professor, Department of Health Policy and Management, Boston University School of Public Health, Massachusetts.
Joseph D. Restuccia, DrPH, is Senior Investigator, Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System, Massachusetts, and Professor of Health Care and Operations Management, Boston University School of Management, Massachusetts.
Anand Kartha, MD, is Physician, VA Boston Healthcare System Medical Service, Massachusetts.
Peter Kaboli, MD, is Physician, Comprehensive Access and Delivery Research and Evaluation Center, Iowa City VA Healthcare System, and Associate Professor, Department of Internal Medicine, University of Iowa Carver College of Medicine.
Martin Charns, DBA, is Director, Center for Healthcare Organization and Implementation Research, VA Boston Healthcare System, Massachusetts, and Professor, Department of Health Policy & Management, Boston University School of Public Health, Massachusetts.
This study is based on work supported by the Department of Veterans Affairs, Veterans Health Administration, Office of Research and Development, Health Services Research and Development Service (HSR&D IIR 08-067).
The authors have disclosed that they have no significant relationship with, or financial interest in, any commercial companies pertaining to this article.
