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Mission Statements in Canadian Not-for-Profit Hospitals: Does Process Matter?

Bart, Christopher K.; Tabone, John C.

Health Care Management Review: April 2000 - Volume 25 - Issue 2 - p 45-63
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Mission statements abound in health care organizations. And much is written on what they should contain. But, the process of creating and implementing mission statements in health care organizations has received virtually no attention in the literature. This article presents findings from a research study that sought to determine whether or not a relationship existed between selected mission process characteristics and various measures of a hospital's performance.

Christopher K. Bart, Ph.D., C.A., is Professor of Business Policy, Michael G. DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada. He is known internationally as Mr. Mission.

John C. Tabone, H.B.Comm., M.B.A., is Manager, Marketing Research, Canadian Institute of Chartered Accountants, Toronto, Ontario, Canada.

Copyright © 2000 by Aspen Publishers, Inc.